Audio-Visual

Installations

Since 2018, Baiken Media is a Boston-based field engineering and installation services provider specializing in the Audio-Visual integration sector.

Industries We Serve

  • Audio-Visual Integrators

    Audio-Visual Integrators

    Field Engineering and Installation support for fellow integrators. We can operate on a T&M basis or quote a price for your project.

  • Corporations

    Corporations

    Seamless conferencing solutions for office spaces, conference rooms and boardrooms, and event venues.

  • Restaurants and Bars

    Restaurants

    Systems tailored for dining and entertainment experiences. This includes everything from Sports Bar TV systems, Immersive Video Walls, and Distributed Audio Systems

  • House of Worship

    House of Worship

    Sound Reinforcement, video support and Live-streaming setups for churches,

  • Managed AV/IT Services

    We offer full managed services ranging from:

    Comprehensive Teams or Zoom Administration (License/Room creation, syncing calendar resources)

    Hardware administration (Logi Sync, Neat Pulse)

    General IT services - Bulk PC/Laptop configuration

    We are happy to provide a full solution or work with your existing IT staff to integrate your AV solutions.

  • Break/Fix

    Emergency on-site or remote troubleshooting

    Support contracts to service existing systems

Project Gallery

  • Modern conference room with a long table, brown chairs, digital screen, and windows on the right.

    Single Display Logi Conference Room

  • Video and audio control room with multiple monitors, computers, and mixing equipment.

    Post-Production and Live Streaming Control Room

  • A music studio with a drum set, soundproofing panels, installed speakers and projectors.

    Zach Field Drums And Music Live Performance Space - Amesbury, MA

  • Interior view of a crowded multi-level auditorium, large screens displaying presentations.

    All Hands Meeting Space

  • People gathered in a modern, multi-level indoor space with large screens, attending a presentation or meeting.

    All Hands Space - (continued)

  • Interior of a modern office with large screens displaying a video call.

    All Hands Space - Presenter View

  • Modern video and audio production control room with multiple monitors, mixer, keyboards, speakers, and broadcast equipment.

    Control Room - ATEM 2-Stripe Switcher, SDI and networked video based system

  • Interior a local bar with multiple TV screens installed.

    Ashland Ale House

  • Control panel installation for local restaurant.

    Ashland Ale House

  • Modern gym with exercise bikes, weight machines, benches, and large mirrors.

    The Beck Residences, Haverhill, MA

  • A large flat-screen digital display mounted on a wall.

    Videowall Installation and Configuration

  • Dual Display - Neat Bar Conference room

    Dual Display - Neat Bar Conference room

Modern office space with large screens displaying 'Kicking off 2025 together,' numerous banners, and balloon decorations.

Our Approach

We focus on providing exceptional attention to detail, a unique client-side perspective, and actionable insights to keep your projects on track and on schedule. We aim to be a partner you can rely on to help bring your projects consistently across the finish line—every time.

Quality, Reliability, and Client-Focused

Unlike typical subcontractors, Baiken Media doesn’t just focus on getting the job done—we act as a true corporate partner. We collaborate closely with our clients, navigating network difficulties, providing operational or troubleshooting advice, and hands-on solutions to ensure smooth hand-off of each project. This commitment to long-term partnership sets us apart in the field of AV integration.

Our Team

  • Benjamin Aiken

    Founder & Director of Technical Services

    Sound Recording Technology - Umass Lowell

    Dante Level 3, Q-SYS Level 2, Extron Plus, Biamp Certified

  • Tess Ergen

    Financial Manager

    General Operations and Dispatch

    Accounts Payable, Accounts Receivable

  • Marc Alcarese

    Senior Field Engineer

    Bachelors of Computer Science - Wentworth

    Dante Lvl 3, Q-SYS Lvl 2, Biamp and Crestron Certified Technician

  • Theodore Blaisdell

    Managed Services & Digital Signage

    AS in Multimedia Communcations

    Field Engineer

  • Gerry Fahey

    Senior Field Engineer

    Dante Level 3, Q-SYS Level 2, Biamp certified

    Over 14 years of install and FE experience

  • Thomas George

    Field Engineer

    Bachelors of Audio Engineering - Mount Wachusett College

    Dante Level 3, Q-SYS Level 2

Meet the Founder

Ben Aiken is a dynamic leader with 15 years of experience in the audio-visual industry, where he has built a reputation for delivering exceptional audio service. With a rich background in music, particularly in playing the piano, Ben has always had a deep appreciation for sound, which he has turned into a lifelong commitment to quality audio. He holds a BA in Sound Recording Technology from the University of Massachusetts at Lowell, which provided the technical foundation for his career in the AV world.

Ben is a vibrant and effective leader, known for his ability to bond with AV integrators and direct clients alike. His relationship-building skills and dedication to excellence have been key in growing his team and maintaining lasting partnerships. Whether leading projects or collaborating with clients, Ben ensures the highest level of service and a positive experience for all involved.

Outside of work, Ben’s passion for personal growth extends into his physical challenges. He pushes his limits by participating in 200-mile races and 24-hour marathons, demonstrating the same drive and determination he brings to his professional life. Ben’s blend of leadership, technical expertise, and resilience makes him a standout figure in the audio-visual industry.